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Privacy Policy

This Privacy Notice explains how SAKURA MARKET collects, uses, and discloses your personal information. This policy applies when you access or use our websites, mobile applications, shop at our store, contact our customer service teams, or otherwise interact with us (collectively, the "Services").

 

1. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with us and the choices you make.

Information You Provide Directly

  • Contact Information: Name, username, email address, postal address, and phone number.

  • Identification: Date of birth and identity documents (e.g., driver’s license, passport, or tax ID).

  • Demographics: Age, gender, and similar details.

  • Payment Data: Payment card numbers, billing addresses, and financial account details.

  • Communications: Feedback, survey responses, and the content of your messages to our support teams.

Information Collected Automatically

  • Transaction Data: Details of products purchased, price, date, and delivery information.

  • Device & Usage Data: IP addresses, device identifiers, browser type, and your interactions with our website (such as mouse movements and page views).

  • Location Information: General or precise location via Bluetooth, Wi-Fi, or GPS, depending on your device settings.

  • Audio/Visual Data: Security camera footage in our facilities and recordings of customer service calls or chat transcripts.

Information We Create

  • Inferences: We may create profiles regarding your preferences and characteristics based on the data we collect.

 

2. HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

  • Fulfillment: To process, ship, and deliver your orders.

  • Operations: For billing, accounting, and securing our internal systems.

  • Improvement: To develop new features and conduct research.

  • Personalization: To customize the advertisements and content you see.

  • Marketing: To communicate offers, promotions, and contests.

  • Safety & Legal: To detect fraud, protect our rights, and comply with regulatory obligations.

 

3. DISCLOSURE OF INFORMATION

We share your information in the following circumstances:

  • Service Providers: With vendors who process payments, provide analytics, or assist with shipping.

  • Legal Compliance: To comply with applicable laws, respond to legal processes, or protect the safety of our employees and the public.

  • Corporate Security: To prevent fraud or stop attacks on our computer systems and networks.

  • Deidentified Information: We may share aggregate or deidentified data that cannot reasonably be linked back to you.

 

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and mobile identifiers to:

  • Maintain the functionality of our website (e.g., your shopping cart).

  • Analyze site traffic and user behavior.

  • Deliver relevant advertising based on your interests.

You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect your user experience.

 

5. YOUR PRIVACY CHOICES AND RIGHTS

Depending on your location, you may have the following rights:

  • Access/Correction: The right to view or update your personal data.

  • Deletion: The right to request that we delete your personal information, subject to legal retention requirements.

  • Marketing Opt-Out: You may unsubscribe from promotional emails using the link provided in the message.

  • Data Portability: The right to receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at info@sakuramarketplace.com.

 

6. DATA RETENTION

We retain personal information for as long as necessary to provide the Services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements.

 

7. UPDATES TO THIS POLICY

SAKURA MARKET reserves the right to modify or discontinue portions of our Services or this Privacy Policy at any time. We encourage you to check this page frequently for any updates.

 

8. CONTACT US

If you have any questions or concerns relating to this Privacy Statement or our privacy practices, please contact us at info@sakuramarketplace.com.

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